Total Digital Reviews

Just a note to thank you for the brilliant service. The home theatre system was exactly as described, customer service was great and delivery could not have been better. One to note for the future.Thank you, by Adrian Bailey 01-04-13

Great work guys! TV arrived today, The chap i spoke to on Monday was knowledgeable, your prices are great and the delivery speed was top notch. A* service, by Anthony Mann 23-01-13

Thank you for a speedy delivery of goods.  It was well wrapped and was delivered in a couple of days.  Would certainly recommend you to friends and relatives, by Lorraine Simpson 05-12-11

I just wanted to thank you for the delivery of my Panasonic TZ20 camera. I've honestly never dealt with such an efficient company... to have the camera on Wednesday after ordering on a bank holiday Monday is impressive. I was also really happy with the packaging. Hope to buy from you again in the future, by Wayne Goodman 01-09-11

Just a quick note to say how impressed I was today with the service you provided to me when purchasing my Panasonic DVD recorder. Not only did you phone back later in the day with a 2 hour slot for the following day delivery - but you also delivered right in the middle of that slot. Excellent service - thanks! by Paul Wilson 17/08/11

I would like to say a big thank you for the way my telephone enquiry was handled. The LG Blu-ray player I ordered that day was delivered 24 hours later. It was the lowest price for that model that I had found after scouring the internet.  On top of that, helpful sales staff was the icing on the cake. I will not hesitate to call you again with any future orders. by Charles Mitchell 30/06/11

Hi - Just to say a big thank you. Sam & Rav were nice and it was a pleasure to met them. They were very helpful and polite. The product was delivered in excellent condition and at a great price !. Marks out of 100 ?. I would give 100% for the product price. 100% for communications and driver keeping us informed at all times and 110% for help we received from Sam & Rav. THANK YOU. Would not hesitate in recommending you. I will check your site first before buying anything. Well done. Kind Regards, from a very happy customer. Mr A J Withers 25/05/11

I have now bought a number of items from Total Digital which are all of a High Quality, were delivered on time and the price was excellent. I will definitely purchase more items from them. by T edwards 30/11/09

Very well laid out and efficient order system and competitive price. by S Murria 03/11/09

i like the good deals-thanx. by J Yardley 25/06/08 

Best online store by far. Always ceapest by P Shadbolt 06/07/08

Delivery time was comfirmed by phone the day previous . Goods arrived between 1400 hrs and 1600 hrs as promised. I did`nt have to wait in all day as seems to be the standard these days . Will be using Total Digital again . by H Patrick 07/09/08

Well visble details & technical specifications for products.Although did think that the ?20 Delivery was already included in the advertised price,so was surprised to see 320 added at the checkout. by F Tunstall 01/02/09

excellent would use again by I Morrey 06/03/09

Very impressed with simplicity of this site and how straight forward it is to order. Good price and delivery was superb. i am a 100% satisfied customer by E Roberts 02/02/09

As this is the first time I have placed an order with this merchant it's hard to be definite, especially as regards such matters as time taken to deliver goods, problem solving/returns policy (which I hope I shall not need to be concerned with). However, simply on the basis of being able to find the product I wanted (unavailable from most other dealers) and at a price that suited me, along with the ease of ordering, I can only give a positive response. I hope my trust will be suitably rewarded. by H Mattu 02/08/09

i am satisfied with this purchase. good description of details and good amount of selection attracts customers. by A Easie 07/04/09

I bought a couple of items from this store and found it had very high standards. I was impressed when i was told all my items will be delivered next day despite ordering at 5pm. Everything arrived the following morning. This is certainly a retailer i would recommend and will be using again. by C Hyman 02/07/09

Good communication, this is my second purchase from total digital, this is an excellent website and i am very impressed with their competitive prices and service they offer. Delivery superb. by Mrs Emma Reed 29-09-09

Many thanks for your e-mail. I would like to say thank you for your speedy delivery of the goods that I ordered with you and am enjoying using the product.  I would like to say, that I would pass your name onto anybody who was interested in purchasing any goods on your web site.Once again, many thanks. by Mrs Joycelyn Arrowsmith 28-07-09

I was interested in the Sony DAVIS50 Home Cinema System. After doing some research on a few sites I found Totaldigital were offering the best price. As their price was quite a bit cheaper than everyone else I called them to get the price & stock confirmed. The guy I spoke to told me that it was in stock & their price of £349 was correct. I placed the order over the phone & was told delivery would be within 3 working days, which was fine. So I was delighted when I received a phone call the same afternoon to let me know my order had been sent & would be delivered the next day via courier. The couriers turned up at 10am & I had the system set up by midday. The product is great, with the wireless speaker function really convenient. Very happy with my purchase & the service from Totaldigital was excellent. I would definitely consider using them in the future. by Anthony 08 June 2009

I ordered a TV, i got it the next the day as promised. Will recommend to everyone. by Woods 07 June 2009

Total Digital has always served me well and the website and speed of delivery is excellent. I was extremely well pleased with the delivery time and ability to track my order. My order was placed by the web site on Wednesday at 6 pm and received on Friday at 11 am. I was more than pleased with this efficiency. by Waple 03 June 2009

Hi, this is to let you know my PANASONIC DMREX78EBK MULTIREGION DVD
RECORDER 250GB HDD DVB order number 20216 arrived this afternoon at about 1.20pm, thank you very much, i'm very pleased and happy - not too mention very impressed - by your service, it's second to none. Best regards, paul galli. by Galli 24 May 2009

The product was exactly the one I wanted as I was familiar with it. The price was excellent, the best I could find on line. Delivery was very quick. Overall a very satisfactory transaction. I have used Total Digital many, many times to buy various items over the last few years and I've always been satisfied with their performance, I would recommend them to anyone, and they just keep getting better and better :)........ thankyou. by Stephens 23 May 2009

Very helpful over the phone. Quick delivery service. by DR Zalki 08 May 2009

Because of mixed reviews I was a little hesitant about using this Co. What decided it for me was the fact that they are authorised Sony dealers and guarantee that the product will be genuine UK stock.
I ordered a Sony HDR XR520VE camcorder at 1215 on tues and was told that it would arrive between 8.00am and 3.00pm the following day. It arrived shortly after 1 PM. It is a great camcorder and the service from this Co. was 1st class. by Quinn 02 April 2009

I was after one of the new Sony W5500 Bravia LCD TV's. I saw total digital offering it for £949, which was the cheapest price online. However with their mixed reviews I was a little hesitant. Having spoken to one of their advisors over the phone my reservations were eased. So I went ahead & placed my order. I was told to expect delivery within 3-4 working days. Later the same afternoon I received a phone call to confirm that my delivery would be made the following morning. They even gave me a rough delivery time of 11am-12pm. The TV was delivered on time. The service I received was exceptional. The guy I spoke to was polite & provided me with some useful information about the TV. Delivery was super fast & the fact that they provide a delivery time was particularly helpful.
As for the TV, I'm very impressed. The picture is sharp & vibrant. Sound quality is surprisingly good & it looks the part as well. I'm having my Sky HD installed this weekend so I look forward to watching High Definition pictures. Overall its a great product & the service from Total Digital was first class. by Griffin 26 March 2009

I ordered 32" Sony Bravia late friday over phone and was promised delivery for Monday - arrived before 9am - would deal with them again without hesitation. Best price on internet. by Robbie 02 April 2008

I was very pleased with the service I recieved from Total Digital. Extremely easy to use the internet purchase system. Good feedback so I knew what was going on. Very good price, Delivery exactly as promised. Overall I was very satisfied with the whole process, would use it again and would have no hesitation recommending to friends. by Joe 04April 2009

I read a lot of reviews before ordering from Total Digital and although there were some negative reviews I thought how few people would write a review if their experience was positive compared to those who had a negative experience. I ordered a Sony 32" LCD last Friday morning after confirming it was in stock and got a call on the Sunday to say delivery would be between 10:00 and 11:00 the following morning. TV arrived at 10:15 on the Monday. Excellent service and the best price on the net by Barcared 26 February 2008
After hours of online trawling these were the cheapest for the Panasonic TH37PX600 Plasma TV I wanted. I wanted to collect in person and was prepared to go down to collect so I rang to see if they could measure the box (it's BIG) to see if it would fit in the car. They answered phone quickly and said they would ring me back. 5 mins later they did so with all the measurements. So though I can't comment on delivery or after sales service I can recommend so far.Also included a 5 year warranty by Pubquiz 14 January 2008
Cannot fault this company the orignal tv delivered on time developed a fault and was replaced next day told delivery between 3 and 5 delivered bang on 3pm would use them again no probs by Runningblade 12 January 2008
Outstanding!! Excellent service. I ordered a Panasonic LCD TV by telehone on Friday at around 1pm. They said they would deliver next day (Saturday!!, yey!!) or Monday latest. They phoned me later at 6.30pm to say they'd deliver next morning (Saturday) 12-1pm. TV arrived on time at 12.10. Makes you wonder why can't other retailers provide this kind of excellent service. Oh, and TV is perfect. by Katew 12 August 2007
Ordered Sony TV at 12.30 lunchtime recieved next day at 10.25 a.m. Excellent service will recommend and use again by Bumper 01 August 2006
Ordered over the phone, best price on the net. Delivered as promised. Will use again by Marty Boy 27 April 2007
I bought a Panasonic surround system from Total Digital. Cheapest on the net, saved me £100. Ordered online on Sunday, goods arrived thursday. Kit is fantastic. no complaints. I would use again. by Pluto, 16 February 2008
Ordered Panasonic DVD recorder ES30V on Monday at 11.30 a.m.Item delivered by Citllink at 10.30 a.m. on Tuesday by Animalplpesti 14 February 2008
Panasonic DMREH60D multiregion Delivery was excelent arrived exactly as stated on the web and by phone as I had read various bad reviews about items in stock and delivery. Only problem the web site read as item in stock but when I phoned they were not actually in stock but did get delivered with in the 14 days as stated. If unsure deal with this supplier by phone as everything that they had mentioned on delivery was precise and correct by Asif Saidatt 10 February 2008
Super Fast Service, I ordered a 65inch Panasoinc Plasma TV with Glass cabinet on Sunday night. By Tuesday i had it in my house setup and running fine. I havent got one complaint about this company. I almost felt that it was too good to be true. Excellent service and great delivery. I will definetly recomend these guys. by Martin Woods 10 February 2008
Delivery was excelent arrived exactly as stated on the web and by phone as I had read various bad reviews about items in stock and delivery. But i had a great time in dealing with them. They has the best price on the web and quick delivery. If unsure deal with this supplier by phone as everything that they had mentioned on delivery was precise and correct. And at £130 cheaper than my local panasonic dealer with MultiRegion to boot I dont think you can go wrong. I WILL ALWAYS BUY FROM THEM. by William Mcdonald 04 February 2008
I've ordered twice from Total Digital over the past two years and each time they've lived up to their promises. Two TVs - the first a Philips 32PW9308 - delivered on time and no problems with payment or anything else-delivery men even brought it up to the third floor! This time I ordered the Hitachi 42PD6600 - also arrived on time, on the third working day after my order, also made by telephone. Credit card receipt and proper order paperwork came with both TVs. I'll keep using them!Recommended. by Jolly Roger 27 January 2008
I ordered my LCD t.v last Friday afternoon by phone from Total Digital and it was delivered on Monday afternoon at exactly the time they said. In fact, if I had phoned a bit earlier, I could have had it delivered the next day (i.e. Saturday) but just missed the deadline by 5 minutes! All in all, a very good transaction. by Sarah Hollander 02 March 2008
My item arrived quickly and safely. No problems so I was very satisfied with my purchase. Simply a very good shopping experience. I would certainly buy from them again. by Harry 30/08/09
I purchased a SONY KDL40D3000 from Total digital. The service was great, a young lady named Saira answered the phone and processed my order. She was very polite and extremely friendly warm and cordial. I enjoyed our contact and she had promised me delivery within 2 days and also allocated me a time and to my surprise the delivery was spot on! Furthermore, the aftercare was excellent as I received a call from Saira to check if I was happy with the product. I have not had any problems with this organisation and its products. I would definitely recommend any customer to purchase from them as their price, product and service is superb. Thanks Saira by Kathy Johnson, 11 August, 08
The service from this retailer is second to none.delivery fast(3 days).customer service excellent.i would recommend this retailer to anyone.the best of the best.if you need to phone the shop,they deal with your request immediately.the delivery staff installed my television and made sure it was working before they left.i would shop there and will shop there in the future.well done and thankyou by K Spicer, 07 Febuary 2009
Having bought all sorts of goods over the internet for several years, I have
found that,when it comes to service, there are excellent companies, good
companies and all the rest. As I watched my new Panasonic TV being delivered
- on a Saturday - just 24 hours after I had ordered it on Friday 23/01/09, I realized that Premier AV/Total Digital was definitely in the excellent category. Buy from them again? Most certainly. by Michael J 26/01/09
Bought a panasonic DMPBD55 from them after scouring the internet. Everybody had them on their website, but everybody was also out of stock after christmas. "Fiazal" guaranteed that he had 30 in stock, from Panasonic UK. One was enough, placed the order, and it was delivered after 2 days, job done. Will and have used again. by Jeremy Hunt 22/01/09
Just a quick note of appreciation for the superb service received this week
from your organisation. You did me a great deal on the TV and stand I
ordered. You called me to arrange a delivery time exactly when you said you
would. You delivered the next day, exactly when you said you would and
everyone I dealt with was courteous and friendly. A great overall
experience. Many Thanks, by neil crossthwaite 19/01/09
After thinking about upgrading to Blu Ray for some time I decided to take the plunge just before Christmas. The model I chose to go for was the Panasonic DMPBD35. by K khan 18/01/09

I was a little weary of ordering from Totaldigital due to the mixed reviews. But because they offered the best price I thought I'd give them a try. I called first to confirm that the item was in stock & to check they could deliver before Christmas. On both counts the answer was yes so I placed the order. I was quoted 2-3 days for delivery & my order was delivered 2 days after placing the order. by T Smith 10/01/06

My experience with Totaldigital was pretty good. I can't complain about the service or the delivery time, and with the cheapest price around they offer a good deal. I will point out that their telephone manner is not the best, it seems like they're in a rush to deal with your query, but it's only a minor quibble by John 18/01/09

I was very pleased with the service I recieved from Total Digital.
Extremely easy to use the internet purchase system.
Good feedback so I knew what was going on.
Very good price, Delivery exactly as promised.
Overall I was very satisfied with the whole process, would use it again and would have no hesitation recommending to friends by Joe 17/01/09

I was interested in the Sony DAVIS50 Home Cinema System. After doing some research on a few sites I found Totaldigital were offering the best price. As their price was quite a bit cheaper than everyone else I called them to get the price & stock confirmed. The guy I spoke to told me that it was in stock & their price of £349 was correct. I placed the order over the phone & was told delivery would be within 3 working days, which was fine. So I was delighted when I received a phone call the same afternoon to let me know my order had been sent & would be delivered the next day via courier. The couriers turned up at 10am & I had the system set up by midday. by Jim 18/01/10


The product is great, with the wireless speaker function really convenient. Very happy with my purchase & the service from Totaldigital was excellent. I would definitely consider using them in the future. by Anthony 17/01/09

I ordered a TV, i got it the next the day as promised.
Will recommend to everyone. by Claire Woods 07/05/09

I recintly bought a Panasonic DMR EZ47V DVD-VCR on the 14/11/09. On Total Digitals website it said it was new with 12 months warranty. I was a little confused as this model has been superceeded by the 48V so I telephoned them and yes it was brand new with 12 months warranty, Total Digital said that if I paid for it then I would receive it by the following Tuesday which I did all parceled up in a original Panasonic box, everything was brand new and the 12 months warranty, what more could I ask for, brilliant is the word that comes to mind. I will defintliy order my other stuff from Total Digital in the future, and as the Pany 48V has had some bad reports I am glad that I could get maybe one of the last new DVD-VCR from Panasonic and Total Digital. I highly Recommended Total Digital to anyone looking for digital items you will not be disappointed I wasn`t. 10 out of Ten by A Farmer 18/11/09

Overall Rating:5/5.0 store rating
Ease of ordering:5/5.0 store rating
Customer support:5/5.0 store rating
On-time delivery:5/5.0 store rating
Quality of retailer website  5 / 5
Standard of service - items in stock  5 / 5
Quality of sales service and warranty  5 / 5
Standard of service - ordering  5 / 5
Overall Rating
5 Star Review
10/10